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Why am I charged a cancellation fee?

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27 comments

  • Archit

    i cancel my ride due to  caption not able to find my location, can you please help me why should i pay cancellation charges because i was late to my office and could not wait for a long time that caption came to pick me. 

    can you please help me regarding this issue because i raise a ticket through app but not get any support for your side.

    0
  • Aditya

    I HAVE NOT TAKEN RIDE AND I WAS CHARGED KINDLY REFUND

    0
  • jayant

    Sir mera captain muje pick up kiye hi chala gya me kya kru

    0
  • Shankar

    Not taken ride but charged pls refund

    0
  • Alok

    Not taken ride first time ride is not starting in captain mobile,second time captain refused to come then I asked him to cancel the ride and then I came to my destination by Auto but I saw Rs 28 was detucted from my wallet very surprising.Your emergency no does not respond,Jitendra Sahu was your defaulter captain ,as I called him he is also not respondin

    0
  • Vidya

    I cancel my ride due to caption not able to find my location, can you please help me why should i pay cancellation charges because i was late to my office and could not wait for a long time that caption came to pick me.

    0
  • vipin

    Worst app ever. No one here for support. I'm facing issue I have been charged without taking any ride. I do complain several times but no action has been taken..

    0
  • vipin

    No refund nothing. So plz don't use this fucking app ever or nor Suggest to anyone. Plz

    -1
  • Manju Reddy

    Captain have requested to cancel the ride, but before cancelling only its charged me the amount, captain have not even came to my location, how can you charge. I want my money to be refund.

    0
  • Naveen Kumar

    Hello all myself Naveen Kumar, I have submitted my profile in rapido on last weekend still my profile haven't activated ,
    Below are my details:
    Name: Naveen Kumar S

    Registered mobile number: 9791004507

    City: Chennai

    Location: Virugambakkam.

    I have sent so many Emails to the support team at partner@rapido.bike but the issue is the same. Waste of time I believe.. if my issue doesn't resolve soon, I will again repeat this and post/spread my issues to reach out to the public and the Rapido customers

    0
  • Naveen Kumar

    Hello all myself Naveen Kumar, I have submitted my profile in rapido on last weekend still my profile haven't activated ,
    Below are my details:
    Name: Naveen Kumar S

    Registered mobile number: 9791004507

    City: Chennai

    Location: Virugambakkam.

    I have sent so many Emails to the support team at partner@rapido.bike but the issue is the same. Waste of time I believe.. if my issue doesn't resolve soon, I will again repeat this and post/spread my issues to reach out to the public and the Rapido customers

    0
  • Naveen Kumar

    Hello all myself Naveen Kumar, I have submitted my profile in rapido on last weekend still my profile haven't activated ,
    Below are my details:
    Name: Naveen Kumar S

    Registered mobile number: 9791004507

    City: Chennai

    Location: Virugambakkam.

    I have sent so many Emails to the support team at partner@rapido.bike but the issue is the same. Waste of time I believe.. if my issue doesn't resolve soon, I will again repeat this and post/spread my issues to reach out to the public and the Rapido customers

    0
  • Naveen Kumar

    Hello all myself Naveen Kumar, I have submitted my profile in rapido on last weekend still my profile haven't activated ,
    Below are my details:
    Name: Naveen Kumar S

    Registered mobile number: 9791004507

    City: Chennai

    Location: Virugambakkam.

    I have sent so many Emails to the support team at partner@rapido.bike but the issue is the same. Waste of time I believe.. if my issue doesn't resolve soon, I will again repeat this and post/spread my issues to reach out to the public and the Rapido customers

    0
  • Naveen Kumar

    Hello all myself Naveen Kumar, I have submitted my profile in rapido on last weekend still my profile haven't activated ,
    Below are my details:
    Name: Naveen Kumar S

    Registered mobile number: 9791004507

    City: Chennai

    Location: Virugambakkam.

    I have sent so many Emails to the support team at partner@rapido.bike but the issue is the same. Waste of time I believe.. if my issue doesn't resolve soon, I will again repeat this and post/spread my issues to reach out to the public and the Rapido customers

    0
  • Naveen Kumar

    Hello all myself Naveen Kumar, I have submitted my profile in rapido on last weekend still my profile haven't activated ,
    Below are my details:
    Name: Naveen Kumar S

    Registered mobile number: 9791004507

    City: Chennai

    Location: Virugambakkam.

    I have sent so many Emails to the support team at partner@rapido.bike but the issue is the same. Waste of time I believe.. if my issue doesn't resolve soon, I will again repeat this and post/spread my issues to reach out to the public and the Rapido customers

    0
  • Naveen Kumar

    Hello all myself Naveen Kumar, I have submitted my profile in rapido on last weekend still my profile haven't activated ,
    Below are my details:
    Name: Naveen Kumar S

    Registered mobile number: 9791004507

    City: Chennai

    Location: Virugambakkam.

    I have sent so many Emails to the support team at partner@rapido.bike but the issue is the same. Waste of time I believe.. if my issue doesn't resolve soon, I will again repeat this and post/spread my issues to reach out to the public and the Rapido customers.. I HAVE SOME PROOF IF YOU NEED IT I WILL SUBMIT THAT

    0
  • hemashree das

    How to raise ticket for an issue ??

    0
  • Subhankar

    How to raise a ticket for an issue with captain for any trip? My captain denied my location after a ling time, also when I didn't cancel my ride from my end he started abusing me with slangs. Is this the way a customer should be treated? I want to report against the profile. Sharing the details over here, can someone help me how to escalate this issue?
    Captain Name: JOYDEB BRAMAN
    Bike no. WB96E9591
    I am anyway going to raise a police complaint against this profile. How can rapido keep such drivers.

    2
  • Vaibhav

    Rapido is totally fake app..
    Isme kal mene ride ki or uss captions ne mwre saath fraud kiya. Captions ka name Ganpat Lal Meena hai jaipur se or uska bike no. 3838. Vo na hi helmet le kar aaya tha or shai bhi ni chala rha tha.
    Uska challan bhi huwa to muje se 350₹ liye or bola baad mei de dunga but usne na hi 350₹ diye or na hi call bhi pick ni kar rha uska no. 9413383434 ye hai usne kha tha Paytm kar dunga but abi tak ni kiya.
    Please help me guys. Please....
    Rapido I want to my refund my 350₹ immediately.

    0
  • harish reddy

    The captain has cancelled the ride and I was charged for that

    0
  • Vinod Joshi

    Hello,

    Captain have requested to cancel the ride he doesn't know why he accepted the request  and you added the cancellation charges in my ride. I need to know why ..can you ask your captain why he accepted the request? please reimburse asap.. caption name was Das.

    0
  • Shashi

    Dear Team,

    Its just pain and worst service ever i had. you guys are charge even captain didn't respond and there no feature on App to get the cancellation charge.But today, it was really sad to inform you that i have informed to my colleague to call you to get the cancellation charges back and  fraud happened and responsible is Fake RAPIDO. He tried to get your contact number and from google he got the number 7488224403 as per below and this person hack his google pay account and take the money INR 1000. 

    This is full responsibility of Rapido, how can these kind of links are activated in google on behalf of Rapido name?  why these kind of activity is not checked before introduce the business service? Ho Government give you the permission of running this public forum business? Are you Guys are not aware of PCI DSS. ho can a bad/hackers guys post personal numbers on behalf of your company name? do you ever discuss this with your legal department?

    Thank God my colleague have this much of money in his google pay account else this hacker will theft the whole money from his account. Just let me know who will compensate this and please dont give me the answer it is user responsibility. Of course this is but it first duty of your company to work around and provide 100% safety to the customer.

    Still 7488224403 number is working and as per true caller the name of the person is Rahul Kumar. Please take action and if you want the transaction details please reply me on my email shashi25jan@gmail.com.

    We want our valuable money back.

    0
  • Shashi

    if i have not got reply with in next 24 hours, then i will take this as legal way and of course in Social media.

    0
  • vardhineni kishore

    Hi Rapido Team, This is kishore babu, I am used Rapido Captain application today 10-march-2020 penalty charges applicable on my account, please tell me the reason, My phone number - 9010052295, I got the food order i reached customer restaurant. Restaurant persons told me, I didn't get any orders from this order-id number 1502705231, After that i inform to customer he cancel the order, but in my account 500 rupees less, i call rapido captain care customer number not connected, please resolve the issue my phone number: 9010052295

    0
  • b>rishi rao/b>

    The service is appreciable.

    0
  • Dipak Raj

    Customer care number-9163313025 any problem call my urgent ( 24*7) house

    Customer care number-9163313025 any problem call my urgent ( 24*7) house

    Customer care number-9163313025 any problem call my urgent ( 24*7) house

    0
  • Dipak Raj

    Customer care number-9163313025 any problem call my urgent ( 24*7) house

    Customer care number-9163313025 any problem call my urgent ( 24*7) house

    Customer care number-9163313025 any problem call my urgent ( 24*7) house

    0

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