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What is the payment structure? How will I get paid?



  • Ganesh

    Hi This is Ganesh 

    Reg phone number:- 7026542090

    Team Leader name:- Chandru 

    Team leader number :- 

    I registers as a Rapido Caption on 25/12/2017 i was told that payments will be released every Friday. when on last Friday   5/1/2018 My Team leader told payment will be credited by Saturday afternoon. When i visited your office on Saturday evening he told payment has been held due to some error. After waiting for 1hour 12 min one guy told payment held because i have done fake rides. 

    My question for him was how did u recognised that i have done fake rides. he was not having answer in return he was asking me non reverent questions like how i will get rides where i will get rides. Finally he confirmed that due to following reason they may have recognised as fake rides. 

    1. Same customer booking multiple times, 2. From same phone multiple rides booked,3. From same location multiple rides booked or 4.I must have intentionally booked fake rides for my self which i have not done. 

    Even after discussing all this he told final answer that Internet is not working he cannot fetch details from system (Common answer from every support team) 

    Now what should i do.......????????????????

    Hope some one will take this issue seriously and help me to resolve this issue. 


    Now so many thoughts in my mind like  this Rapido company is really existing, will they pay every caption, Is this is their technique of making money etc etc etc................



  • Sayed Shamim Akhter Zaman

    Hi Rapido Team,

    I have registered as Captain a month ago and happy to be a part of Rapido also I like riding around the city. I am surprised about the Captain-Support-Team(Bangalore) as they doesn't respond to calls neither they reply on hangout.

    I have been informed payment days are Thursday and Friday. However, I didn't get my payments of (Rs.1000 approx) for 14-01-2018 and 15-01-2018 and today is 20-01-2018. I have tried calling 20-25 times however nobody received my calls. I received a message stating I can chat over hangout even there nobody responded. I am not sure if Captain-Support-Team is not efficient enough to deal with issues or their challenge is technology.

    I am wondering after reading the above message shared by Rapido Captain (Ganesh) what if Rapido do the same with my hard earned money. I guess it would be very easy for Rapido to assume and give reasons and hold our hard earned money. However, Rapido should understand the money they hold by just assuming or giving reasons would matter for the riders who have earned the same by riding day and night.

    I am not sure if anybody is gonna read my message however my moto was to highlight the ignorance and irresponsibility of so called Captain-Support-Team,Bangalore.

  • Pavan Kumar HV

    what is ready money in rapido

  • Ravindra Banait

    What are the join people say above , so I am get worried before I join you. Please tell me that, can I get my hard work cash from you or not.because i am need of some job.i think this is better job for me.but do clear about payment.i am very grateful to you.

  • Kannan Padmanabhan

    I hope it's cheating and fake company I installed app long back even downloaded all t require documents, it's all went on vain . I several times called rapid no response, thanks God I have not yet joined otherwise they would have cheated me nicely

  • Mobile App User

    I have not given my bank account details , how can I get my salary

  • Mobile App User

    I have not given my bank account details , how can I get my salary

  • Chandu M.N

    How to work on Sundays
    Can we accept rides and the wallet payment please help me out.


    my wallet money  i cant redeem please

  • sadashiva

    plz change the slab structure

    and get the food delivery order


  • sunil

    Please call me I want to join... 6283325254

  • Ganesh Sharma

    Mera name Ganesh sharma Jaipur se repido captain 2month se hu meri koi smsya Ko solutions nhi ho rha h plz help me my number 9680634661

  • Md

    This is Asim Rapido Captain. joined in Rapido in dec 2018.

    My payment was in hold many time and they also deducted alot of money . And when i went to office to ask the reason they replied
    1. Same customer booking multiple times,
    2. From same phone multiple rides booked,
    3. From same location multiple rides booked or
    4.I must have intentionally booked fake rides for my self which i have not done.

    What can i do if i get the same ride from a same person multiple times ... by saying silly reasons they are stoling us..

    And one thing about referral bonus..
    Listen rapido team .. not just sending messages about Rapido referrral bonus be on ua wordz.. I have already rederred one of my friend and he achieved the target mentioned by You within the stipualted time.. But still i didnt get my Bonus amount. Whenever i call they used to say it is in processing., it is still in processing . I recently stopped doing rapido because this reasons...

  • Vinay Kumar

    i want to change my location from hyderabad to Vijayawada


  • Pavan Mahesh2017

    Registered 9945686208

    My Payment hold Reason

  • Pavan Mahesh2017

    Registered 9945686208

    My Payment hold Reason please release the payment

  • Pavan Mahesh2017

    My Payment hold Reply Reason No

  • shaik sami


  • shaik sami

    No joining bonus, no referral bonus, no proper rides because they will earn incentives 250 rupees and they might buy a flat in lodha project, no proper response from customer care such a fake company it is it has to be banned in hyderabad they are simply trying to fool people by doing fake promises like one has to complete 150 rides in the first month so they can earn 1000 rupees, this, that u idiots some students are also working here as a parttimer so have some shame on urselves bloody rascals

  • Ajay Rana

    I want join rapido.
    Please tell me how to do this ?
    My number is 7988364244

  • Kaits Anand

    Sub : Amount is in Hold - 9701334960 - Reg.


    I dont know why you are blaming us captains and deducting my hard earnings.

    I always starts RAPIDO from our street / colony only, So obviously due to less users it is possible to get same customer to me, that means i'm not intentionally making fake rides. Please understand this. 

    And when i call customer care regarding HOLD Amount, they always says "we dont know, please visit your office" and which the Rapido office is around 45KMs (2 ways) to travel.  

    Kindly consider all this and release our HARD EARNINGS pl.


  • 9024326716


  • Anand Kaits
    This group is created to unite all rapido Captains and other BIKE DRIVERS to discuss the problems and needs.
    Join together tell your friends also to join this whatsapp group
  • raj Kumar singh
    I'm to disappoint with Rapido service.
    I have completed two rides in the morning, but not get any incentive.that mean all incentives are a rumor
    I never expected with Rapido this kind of service you are giving Rapido captains.
  • Shama

    Even I have the same problem. They have put my incentive on hold

  • swarnendu ghosh


    I gave a redeem request on 18th October 2019 on 12:09. After that I received a massage that request will be processed within 48 hours but today is monday 21st October 2019 amount till not credited to my account. it is showing "Awaiting for approval".


    Please do the process to credit the amount to my account.

  • vishwanath reddy

    Please sir rapido captain Castomer care number send me sir

  • Rohan Rawat

    It's payment delay compney han it's. Many times take hold payment and give half payment

  • Didar Barbhuiya

    Mera Sab Kuchh submit Kar diya hai
    helpline number dijiye

  • vishwanath reddy

    Please sir ride orders is not coming


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