While safety is taken care with utmost importance at Rapido, rigorous measures are taken to ensure the safety and security of female riders.
1. 24x7 Aid: An Emergency Response Team is available round the clock to attend to any emergency issues during the ride. A rider can reach out for help through the SOS button after a ride is booked.
2. Number Anonymisation: The number masking feature on the app is enabled to safeguard the privacy of the female riders. This ensures anonymisation of the phone number of our female riders, protecting their privacy while keeping their personal numbers safe.
3. Easy Share with your Trusted Contacts: Ride details and GPS coordinates can be sent to as many trusted contacts as you want through various apps available on your phone.
4. Live Tracking: The moment you book a ride till you reach, your journey is monitored by Rapido. We have your back, always. You can live track your ride and monitor it throughout the journey.
5. Verified Captains: Training and verification processes ensure that the captains are trained to behave well with female riders and drop them to their destination with safety in mind.