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  1. Rapido Support
  2. For Users

For Users

General

  • What is Rapido?
  • In which cities is Rapido currently operational?
  • Who is a Captain?

Bookings/Trips

  • How do I contact the Captain?
  • How can I book a Rapido?
  • Can I book multiple rides at the same time?
  • Can I book a ride in advance?
  • How can I cancel a booked ride?
  • How do I use the promo code?
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Safety & Security

  • Female Rider Safety
  • How does the SOS option work?
  • What happens in case of a mishap?

Payments

  • How can I pay for my ride?
  • How can I add money into a wallet?
  • Where can I find the ongoing offers?
  • Why am I charged a cancellation fee?

Referrals

  • What is the referral program?
  • How can I refer my friends to book with Rapido?
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